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Frequently Asked Questions

About the order

When the payment for your order is validated, we undertake to prepare it and then ship it within a maximum of 24 hours in working days. If the shipment of your order is delayed, we invite you to contact us; you will be eligible for a compensation of 10 euros credited to your Wallet (it is necessary to have a customer account Weedy)
When your order is shipped, the status changes from "in progress" to "completed". You will then receive an email indicating that your order is delivered to the transporter, an email containing all the information allowing you to follow the delivery of your package.
First of all, it is strongly recommended to have our products only in a private setting. The border between Cannabis CBD (legal) and Cannabis narcotic, is difficult to define as the resemblance is striking. However, all our products are subject to rigorous analyzes by different methods (gas chromatography, high performance liquid chromatography) in order to certify that the THC level is less than 0,3%. This rate is a European limit, national laws may not be in agreement with European legislation. The Treaty on the Functioning of the EU lays down the principle of the free movement of goods, textile and industrial hemp products can move freely within the Member States provided that their content is less than 0,3% THC and that 'they are not intended for consumption. In this specific case, Europe defines the so-called gas chromatography method for carrying out the analyzes.
Yes. You can order all items from the store Weedy from 15 countries of the European Union, including France. When confirming your order, you can more precisely choose a delivery to Germany, Belgium, Croatia, Denmark, Spain, France, Hungary, Italy, Luxembourg, Netherlands, Poland, United Kingdom, Czech Republic, Serbia or Slovenia.
We offer you the possibility to pay securely by credit card, whether it is Visa, MasterCard or American Express. Transactions are handled by our partner Viva Wallet, a licensed electronic money institution providing payment services throughout the European Economic Area (EEA).
Yes. As long as your order has not been shipped, you have the option of making a change of address or a cancellation by simply contacting our customer service. We will do our best to make the necessary changes as quickly as possible to ensure the best level of service possible.
Your order will be delivered to you by our partner carrier, GLS. After taking charge of your package, a delivery person will come to your door to deliver by hand. If you are not available, he will drop off your package at a “Mondial Relay” Point Relais®. This extensive network has more than 9 Points Relais® in France, there is necessarily one near you.
Yes. All orders placed on the store Weedy are delivered in one go. Practical and fast, our delivery method guarantees that you will receive all your products at the same time, in a single discreet package without any logo or text that could indicate the contents of the envelope or package.
Yes. If you change your mind, you can return your package to us free of charge within 14 days of receipt. We will then proceed to its refund after receipt and verification of the condition of the goods. Please note, however, that any returned product must be in its original packaging and must not have been opened.
Once your order has been placed and the transaction validated, our teams start the preparation stage, then the delivery. Your order is then taken care of by the carrier, until delivery to your home or Point Relais®. If there is any problem during transport or unusual delay, please do not hesitate to contact us. Our customer service is available Monday to Friday from 9 a.m. to 18 p.m., by phone on +33 1 84 60 63 29 or via our contact form. We are committed to responding to you within 24 working hours.
It is not necessary to present an identity document for home deliveries. On the other hand, if you are not available at the time of delivery and your order is dropped off at a Point Relais® or a GLS branch, you will need to present an ID to collect it. Your national identity card is of course valid, as is your passport or driving license.
Yes. Our payment service provider Viva Wallet meets the strictest security standards to guarantee the reliability of online payments. It is an approved institution, based on the provisions of European Commission directives (PSD1 and PSD2). Whatever the means of payment chosen, your transaction is therefore secure and meets current security standards.
You must be at least 18 years of age, the age of majority in France, to order CBD from our site. More generally, however, it should be noted that there is not yet a predefined legal age at European level.
All of our products are carefully packaged according to their specific needs and characteristics. Our CBD flowers and resins are thus sealed in ecological kraft bags with an aluminum interior meeting food preservation requirements. This strict packaging guarantees the freshness of your products, both for their storage and transport. In addition to this individual packaging, the products of the same order are then placed in an anonymous envelope or parcel and are delivered to you in one go.
All of our products are shipped from Milan, Italy. This central location in the heart of the EU allows fast delivery, wherever you place your order.
In 2 to 4 working days, on average. Upon receipt of your order, our team begins its preparation and then delivers it to our carrier. If you are available at the time of delivery, you will receive it directly at home. If you prefer to opt for a Point Relais® delivery, you will be notified by email or text message of its availability. You can then pick up your products at the time of your choice. It remains available for at least 7 calendar days, this period sometimes reaching 14 days, depending on the storage capacity of the merchant providing the service.
If you have a problem with the delivery or if you do not receive your order within the usual timeframe, contact our customer service as soon as possible. He will immediately take charge of your complaint. After tracking your package or finding the damage, we will return the missing or damaged products in full, or compensate for the value concerned.
Our shipping costs are fixed and amount to 3,40 euros.

About CBD

CBD, or cannabidiol, is a molecule found in cannabis. Belonging to the cannabinoid family, it is renowned for its natural effects on the human body. It would notably be relaxing and would relieve certain pains, which earned it medical use in countries authorizing therapeutic cannabis, which is not the case in France.
THC, or Δ-9-tetrahydrocannabinol, is also a cannabinoid found in cannabis. Unlike CBD, it is considered a narcotic due to its high effects and addictiveness. It is therefore an illegal product.
Although close to THC in its composition, CBD does not have any high effects or other known side effects. It is not addictive either. On the other hand, it is renowned for its soothing effects.
CBD is recognized as a legal molecule in France as in the rest of the member countries of the European Union (EU). If you are located outside the EU, please refer to local legislation.
Sativa and indica are the two main cannabis subspecies. They have different geographical origins, appearance and effects. Cannabis sativa is native to equatorial regions. Its plants are taller and its flowers develop aromas of tropical flowers and fruits, with energizing effects. Cannabis indica comes from the mountainous regions of Asia where it grows in bushy plants. Its fruity and woody aromas are generally accompanied by relaxing effects.
It is advisable to always read and follow the instructions in the package insert. If no dosage is recommended, always start with the lowest strength or amount and increase gradually until you achieve the desired effects. Since all organisms react differently, consultation with a healthcare professional is strongly recommended.
The legal cannabis market involves a long job of selecting seeds, then cultivating and extracting the product under strict and largely controlled conditions. This has a cost, to which are added the national taxes in force (VAT in particular). The black market does not provide any guarantee of quality, to the detriment of the health of users.
CBD is extracted from a plant, hemp. It is therefore possible that his condition is deteriorating. If there is no date on the packaging, observe the product. In the case of extractions (oils in particular), the main risk is to lose the content (and therefore the effects) of the CBD. For raw products (flowers), above all, avoid humidity which could cause mold. As a general rule, a CBD product can easily be stored for two years.
The levels of CBD and THC indicated on a label correspond to the content measured in the product at the time of its packaging. Over time, they may decrease slightly. In any case, the THC level must be less than 0,3% for the product to be legal in the EU.
All of our CBD flowers are harvested from legal cannabis plants, undergoing strict and regular checks. However, French law prohibits the consumption of any cannabis flower (by ingestion or combustion). They are therefore not intended to be smoked, but used as a collection product or room fragrance.

About security

Although legal, CBD does cause effects on the human body and therefore should not be released into the wild. Toilets or any contact with the water distribution network should therefore be banned. The trash can also be searched by an animal or a child. If in doubt, seek advice from the nearest pharmacy, which is used to recycling active molecules.
Immediately call your doctor or emergency room. CBD has no known side effects. However, it is not authorized for sale to minors and should not be consumed in a hazardous manner.
Smoking CBD is by no means a way to consume CBD, especially during pregnancy. Regarding extractions (creams, oils and cosmetics), the lack of perspective on their use does not allow a clear answer to this question. If you are considering it, absolutely consult a doctor before taking action.
No. Never consume CBD while driving, or when you know you are going to drive. Although not narcotic, it can affect some of your reactions. So allow several hours between taking CBD and driving.
Each country has specific, and sometimes contradictory, laws regarding CBD. It is advisable to avoid traveling with CBD when possible. Otherwise, contact the airline and / or a customs agent of the countries crossed before any border crossing.
No. CBD, while legal for adults, is illegal for sale and consumption for minors.
The effects of CBD appear to be similar between humans and animals. CBD, however, is not considered a drug in France and should be used with caution. Consult a veterinarian before use.

Weedy is a registered trademark throughout the European Union. We are based in Belgium and we offer online sales cannabidiol products. More commonly known as "CBD", this molecule comes from cannabis but contains a THC level of less than 0.3% which makes it a legal product. only offers quality products who respect the standards in force and is authorized to distribute in Europe.

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We are available from Monday to Friday from 9 am to 17 pm by the contact button or by phone and email.

  • Mail: contact@weedy. Fr
  • 🇫🇷 France: +33 01 84 60 63 29
    🇧🇪 Belgium: +32 460 21 45 52
    🇮🇹 Italy: +39 348 04 90 126