TERMS AND CONDITIONS
TERMS OF SERVICE AND SALE
(updated 16/05/2021 - in red the updates made)
(hereinafter the “Platform")
is an initiative of:
Natura Verdea S.R.L
21052 Busto Arsizio (Italy)
Company number (VAT): IT11045950968
E-mail : [email protected]
Telephone: +39 348 0490126
(hereinafter “Natura Verdea S.R.L”Or the“Seller")
I. GENERAL CONDITIONS OF USE
By visiting or using the Platform, the User acknowledges having read these T & Cs and expressly accepts the rights and obligations mentioned therein.
Exceptionally, the provisions of the T & Cs may be waived by written agreement. These exceptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the T & Cs.
We reserve the right to modify our T & Cs at any time, without prior notification, but we undertake to apply the provisions which were in force when you used our Platform.
The sale of the products presented on the site www.weedy.fr is strictly prohibited for any minor under the age of 18. All products in the “CBD Flowers” and “CBD Resins” categories are products intended for aromatic use. They should not be heated or consumed. In accordance with European regulations, the analyzes carried out were carried out using the so-called “By gas chromatography coupled with mass spectrography”. All supplier analyzes certify a THC rate (Tetrahydrocannabinol) less than 0,5% in accordance with the regulations of Italy and at a rate lower than 0,2% when exported, in accordance with the regulations of the European Union. The society Natura Verdea S.R.L site manager Weedy.fr, cannot be responsible for an analysis resulting from a rate higher than 0,2% of THC if the analysis has not been carried out in accordance with the Community Method of the European Union for the determination of the Tetrahydrocannabinol.
We work in collaboration with the Italian laboratory of the University of Sicily (Science4Life), in order to regularly monitor the THC levels of all of our products sold on this site.
Orders made abroad are the full responsibility of the buyer in case of non-compliance with the laws in force in the country in which the customer is located. We also recommend that you find out about the laws in force in your country before placing an order on our website. Never Natura Verdea S.R.L cannot be held responsible in the event of a dispute.
at. Access and navigation
Access to the Platform and its use are reserved for people aged at least 18 years. Each User declares on their honor that they are of the required age. We reserve the right to request proof of the age of the User, by any means.
We take all reasonable and necessary measures to ensure the proper functioning, security and accessibility of our Platform. However, we cannot offer a guarantee of absolute operability and our actions must therefore be considered as being covered by an obligation of means.
Any use of the Platform is always at the User's own risk. Thus, we are not responsible for any damages that may result from possible malfunctions, interruptions, defects or even harmful elements present on the Platform.
We reserve the right to restrict access to the Platform or to interrupt its operation at any time, without prior notification obligation.
Natura Verdea S.R.L largely determines the content of the Platform and takes great care of the information on it. We take all possible measures to keep our Platform as complete, precise and up to date as possible, even when the information on it is provided by third parties. We reserve the right to modify, supplement or delete the Platform and its content at any time, without liability being incurred.
Natura Verdea S.R.L can not offer an absolute guarantee concerning the quality of the information present on the Platform. It is therefore possible that this information is not always complete, exact, sufficiently precise or up to date. Therefore, Natura Verdea S.R.L cannot be held responsible for any damage, direct or indirect, that the User would suffer as a result of the information on the Platform.
If certain content on the Platform is in violation of the law or the rights of third parties, or is contrary to morality, we ask you to inform us as soon as possible by email so that we can take appropriate measures.
Any download from the Platform always takes place at the risk of the User. Natura Verdea S.R.L cannot be held responsible for any damage, direct or indirect, resulting from these downloads, such as loss of data or damage to the User's computer system, which are entirely and exclusively the responsibility of the latter.
vs. Services reserved for registered Users
Access to certain services is conditioned by the registration of the User.
Registration and access to the services of the Platform are reserved exclusively for natural persons of legal age and legal capacity, having completed and validated the registration form available online on the Platform as well as these T & Cs.
When registering, the User undertakes to provide accurate, sincere and up-to-date information on his person and his marital status. The User must also carry out a regular verification of the data concerning him in order to preserve its accuracy.
The User must therefore provide a valid e-mail address, on which the Platform will send him a confirmation of his registration to its services. An email address cannot be used more than once to register for services.
Any communication made by the Platform and its partners is therefore deemed to have been received and read by the User. The latter therefore undertakes to regularly consult the messages received on this e-mail address and, if necessary, to respond within a reasonable time.
Only one registration is allowed per natural person.
The User is assigned an identifier allowing him to access a space to which access is reserved for him (hereafter “Personal space“), In addition to entering your password.
The username and password can be modified online by the User in his personal space. The password is personal and confidential, the User thus undertakes not to communicate it to third parties.
Natura Verdea S.R.L in any case reserves the right to refuse a request for registration to the services of the Platform in the event of non-compliance by the User with the T & Cs.
The regularly registered User may request to unsubscribe at any time by writing to [email protected] Any unsubscription from the Platform will be effective as soon as possible after the User has completed the form provided for this purpose.
d. Content published by the User
The user undertakes to comply with the laws in force through each of his publications on the Platform. He will be particularly attentive to the interests of third parties, to offensive content as well as to content likely to be contrary to public order or morals. The User remains responsible for all content published on the Platform or on the “Société des Avis Garantis” platform.
The Platform can exercise moderation on any publication and refuse to put content online without having to provide justification. Similarly, the content published by a User may be modified or deleted without reason or delay.
By posting on the Platform, the User cedes free of charge and on a non-exclusive basis to Natura Verdea S.R.L the right to represent, reproduce, adapt, modify, distribute and distribute, directly or indirectly, as well as in any medium and worldwide, the content published.
3. Links to other websites
The Platform could contain links or hyperlinks to external websites. Such links do not automatically mean that there is a relationship between Natura Verdea S.R.L and the external website or even an implied agreement exists with the content of such external sites.
Natura Verdea S.R.L has no control over external websites. We are therefore not responsible for the safe and correct functioning of hyperlinks and their final destination. As soon as the User clicks on the hyperlink, he leaves the Platform. We cannot therefore be held responsible for any subsequent damage.
4. Intellectual property
The structuring of the Platform, but also the texts, graphics, images, photographs, sounds, videos, databases, computer applications, etc. which compose it or which are accessible via the Platform are the property of the publisher and are protected as such by the laws in force in respect of intellectual property.
Any representation, reproduction, adaptation or partial or total exploitation of the content, trademarks and services offered by the Platform, by any means whatsoever, without the prior, express and written authorization of the publisher, is strictly prohibited, to the 'except for elements expressly designated as free of rights on the Platform.
The User of the Platform is granted a limited right of access, use and display of the Platform and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal, non-commercial use. Unless prior written agreement, Users are not authorized to modify, reproduce, translate, distribute, sell, communicate to the public, in whole or in part, the protected elements.
The User is prohibited from entering data on the Platform which would modify or which would be likely to modify its content or appearance.
5. Protection of personal data – cookies
The personal data provided by the User during his visit or use of the Platform are collected and processed by Natura Verdea S.R.L exclusively for internal purposes. Natura Verdea S.R.L assures its users that it attaches the utmost importance to the protection of their privacy and personal data, and that it is always committed to communicating clearly and transparently on this point.
Natura Verdea S.R.L undertakes to comply with the applicable legislation in this area, namely the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data as well as the European Regulation of 27 April 2016 relating to the protection of individuals with regard to the processing of personal data and on the free movement of such data.
6. Applicable law and competent jurisdiction
These T & Cs are governed by Italian law.
In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the courts of the judicial district where Natura Verdea S.R.L has its headquarters (Busto Arsizio).
7. General provisions
Natura Verdea S.R.L reserves the right to modify, extend, delete, limit or interrupt the Platform and the associated services at any time, without prior notification, and without incurring its liability.
In the event of violation of the T & Cs by the User, Natura Verdea S.R.Le reserves the right to take appropriate sanctions and remedies. Natura Verdea S.R.L In particular, reserves the right to refuse the User any access to the Platform or to our services temporarily or permanently. These measures can be taken without giving any reason and without notice. They cannot engage the responsibility of Natura Verdea S.R.L or give rise to any form of compensation.
The illegality or total or partial nullity of a provision of our T & Cs will have no impact on the validity and application of the other provisions. In such a case, we have the right to replace the provision with another valid provision of similar scope.
II. TERMS OF SALES
These general conditions of sale (hereinafter the “General Terms & Conditions“) Define the reciprocal rights and obligations in the event of the purchase of products or services on the Platform by a User (hereinafter“service").
The GTC express all the obligations of the parties. The Customer is deemed to accept them without reservation, failing which his order will not be validated.
Exceptionally, the provisions of the GTCS may be waived insofar as these waivers have been agreed in writing. These exceptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the GTC.
Natura Verdea S.R.L reserves the right to modify the CGV from time to time. The modifications will be applicable as soon as they are put online for any purchase after this date.
2. Online store
Through the Platform, the Seller provides the Customer with an online store presenting the products or services sold, without the photographs having a contractual value.
The products or services are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the Seller's liability cannot be incurred as a result.
The products and services are offered within the limit of their availability.
Prices and taxes are specified in the online store.
The Seller reserves the right to modify its prices at any time by publishing them online.
Only the prices indicated and the taxes in effect at the time of the order will apply, subject to availability on that date.
The prices are indicated in euros and do not take into account any delivery costs, which are indicated and invoiced in addition before the validation of the order by the Customer.
The total amount of the order (all taxes included) and, if applicable, delivery costs is indicated before final validation of the order form.
4. Order online
The Customer has the option of completing an online order form, using an electronic form. By completing the electronic form, the Customer accepts the price and description of the products or services.
For his order to be validated, the Customer must accept these T & Cs by clicking on the place indicated.
The Customer must provide an email address, billing details and, where applicable, a valid delivery address. Any exchange with the Seller may take place using this email address.
In addition, the Customer must choose the delivery method and validate the method of payment.
The Seller reserves the right to block the Customer's order in the event of non-payment, an incorrect address or any other problem on the Customer's account, until the problem is resolved.
5. Confirmation and payment of the order
The Seller remains the owner of the items ordered until receipt of full payment for the order.
The Customer makes the payment at the time of the final validation of the order using the chosen method of payment. This validation serves as a signature.
The Customer guarantees the Seller that he has the necessary authorizations to use this method of payment and recognizes that the information given for this purpose constitutes proof of his consent to the sale as well as to the exigibility of the sums due under the order.
The Seller has set up a procedure for verifying orders and means of payment intended to reasonably guarantee it against any fraudulent use of a means of payment, including by asking the Customer for identification data.
In case of refusal of authorization of payment by credit card on the part of accredited bodies or in case of non-payment, the Seller reserves the right to suspend or cancel the order and its delivery.
The Seller also reserves the right to refuse an order from a Customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.
Upon receipt of the validation of the purchase together with the payment, the Seller transmits it to the Customer, as well as an invoice, except delivery of the latter with the order.
The Customer may request that the invoice be sent to an address other than the delivery address by sending a request to this effect to customer service (see contact details below) before delivery.
In the event of unavailability of a service or a product, the Seller will keep the Customer informed by e-mail as soon as possible in order to replace him or to cancel the order for this product and possibly to reimburse the related price, the rest of the order remaining firm and final.
The communications, orders and payments made between the Customer and the Seller can be proven using computerized registers, stored in the Seller's computer systems under reasonable security conditions. Purchase orders and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.
Delivery is made only after confirmation of payment by the Seller's banking organization.
The products are delivered to the address indicated by the Customer on the online form serving as an order form. Additional costs resulting from incomplete or erroneous information by the Customer will be invoiced to him. For reasons of availability, an order may be the subject of several successive deliveries to the Customer.
Delivery takes place, according to the method chosen by the Customer, within the following deadlines:
1 working day via Chronopost
2 working days via Colissimo
Delivery times are indicative. No compensation may be claimed from the Seller or the carrier in the event of late delivery. If the delivery times exceed fourteen days from the order, the sales contract may however be terminated and the Customer reimbursed.
No compensation may be claimed from the Seller or the carrier in the event of a dispute with the delivery tracking, if the latter indicates that the delivery has been made to the address previously indicated by the buyer at the time of his order. The society Natura Verdea S.R.L will trigger a claim with the carrier and if the claim results in a delivery confirmation by the carrier, the customer cannot claim from the company Natura Verdea S.R.L, no refund or return of his order. He may however file a complaint and the company Natura Verdea S.R.L will examine his file and reserve the right to grant a commercial gesture.
at. Verification of the order
Upon receipt of the products, the Customer or the recipient checks the good condition of the product delivered or the conformity of the service provided.
In the event that one or more of the products ordered are missing or damaged, the Customer or the recipient must make the necessary reservations to the carrier at the time of delivery and immediately notify the Seller.
The verification is considered to have been carried out as soon as the Customer or a person authorized by him has received the order without making any reservations.
Any reservation not made in the rules defined above and within the time limits could not be taken into account and will release the Seller from any responsibility vis-à-vis the Customer.
b. Delivery error
In the event of a delivery error or non-compliance of the products with the indications appearing on the order form, the Customer informs the Seller within three working days of the delivery date.
Any complaint not made within the time limit cannot be taken into account and will release the Seller from any responsibility vis-à-vis the Customer.
vs. Returns and exchanges
The product to be exchanged or refunded must be returned to the Seller as a whole and in its original packaging, according to the following terms:
The buyer has a period of fourteen working days from the delivery of the order to exercise his right of withdrawal and thus make a return of the product still sealed and in its original packaging, to the seller for exchange or refund without penalty, with the exception of return shipping costs by clicking here
Any complaint and any return not made in the rules defined above and within the time limits could not be taken into account and will release the Seller from any responsibility vis-à-vis the Customer.
Any product to be exchanged or reimbursed must be returned to the Seller as a whole and in its original packaging. Return costs are the responsibility of the Customer.
The Seller is responsible for the conformity of the products or services to the contract in accordance with the law in force at the time of its conclusion.
at. Guarantee of conformity
If the Customer is a consumer, he has a period of two years from the delivery of the product to implement the legal guarantee of conformity. However, if the product purchased was a second-hand item, the warranty period is one year.
The lack of conformity must be reported to the Seller as soon as possible and, in any event, no later than two months after it has been noted.
9. Right to retract
If the Customer is a consumer, he may exercise his legal right of withdrawal within 14 working days of delivery of the goods or the conclusion of the service contract.
After communicating their decision to withdraw, the Customer then has 14 days to return or return the goods.
Any withdrawal not made in accordance with the rules and deadlines defined by this article cannot be taken into account and will release the Seller from all responsibility towards the Customer.
The Customer may request a refund of the returned product, without penalty, with the exception of the return costs which remain at his expense.
The return or exchange of the product can only be accepted for products as a whole, intact and in their original condition, in particular with complete packaging, intact and in sales condition.
The Seller must reimburse the Customer for all sums paid, including delivery costs, within 14 days of the recovery of the goods or of the transmission of proof of the shipment of these goods.
If the order concerns, in whole or in part, digital content not provided on a physical medium, the Customer hereby accepts to lose, for this digital content, his right of withdrawal in order to be delivered as soon as possible.
10. Protection des données
The Seller will keep in his computer systems and under reasonable security conditions a proof of the transaction including the order form and the invoice.
11. force majeure
If the Seller is prevented, in whole or in part, from fulfilling the order due to an unforeseen circumstance beyond its control, then it is a question of force majeure.
In the event of force majeure, the Seller is authorized to suspend the execution of the order, in whole or in part, for the duration of the force majeure. The Seller immediately informs the Customer.
If the force majeure continues for more than 90 days without interruption, each of the parties to the contract will have the right to terminate the contract unilaterally, by registered letter sent to the other party. The services already provided by the Seller will nevertheless be invoiced in proportion to the Customer.
12. Independence of clauses
The illegality or total or partial nullity of a provision of these GTCS will have no impact on the validity and application of the other provisions. The Seller reserves the right to replace the illegal or void provision with another valid provision of similar scope.
13. Applicable law and competent jurisdiction
These GTC are governed by Italian law.
In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the courts of the judicial district of the Seller's head office.